Founded in 2017, Roasting Warehouse is a family business that has steadily grown from its roots as a café in North Melbourne to become a key player in the coffee market. With its move to a larger facility in Airport West in 2019, the company has expanded its operations. The business now boasts three locations: North Melbourne, Airport West, and South Fremantle.

"When we reached 8-9 times production, we knew it was time for a change. Our old machinery couldn't keep up with the demand, and we were facing extended hours and logistical challenges," explained Thanos Giagkoudis, Head Roaster, Roasting Warehouse Specialty Coffee.

Faced with the challenge of meeting escalating production demands, Roasting Warehouse sought a solution from Jet Technologies. Recognising Jet’s reputation for reliability and innovation, Roasting Warehouse was confident that this partnership would enhance its packaging capabilities.

In September 2023, Roasting Warehouse implemented the Goglio G21 Coffee Packaging Machine, a pivotal addition to its production line. The installation process was seamless, with Jet’s technicians providing invaluable support. Located at their Airport West site, the Goglio G21 has transformed Roasting Warehouse's packaging operations, allowing for greater flexibility in accommodating various packaging sizes.

With the Goglio G21 in place, the company has experienced a significant increase in productivity, enabling it to meet growing demand and expand its customer base. Moreover, the integration of the machine has streamlined operations, resulting in improved customer service and reduced packaging waste.

"Productivity increased a lot. We were able to get work done a lot quicker, and the flexibility of the G21 allowed us to accommodate various packaging sizes effortlessly. The partnership has also alleviated stress associated with production bottlenecks and breakdowns. Not having to stress and knowing things will be okay has been a game-changer for us," added Thanos.

Daniel Malki, Director of Jet Technologies, echoed these sentiments, emphasising Jet's commitment to supporting Roasting Warehouse's growth and success. "We are thrilled to have partnered with Roasting Warehouse on this transformative journey," said Daniel. "The fact that they’re a family-run business and their dedication to quality and innovation perfectly aligns with our ethos, and we are excited to continue supporting their growth and success."

Looking ahead, Roasting Warehouse remains committed to further expansion and innovation. "We are targeting a larger roaster soon and another machine to go with the G21," revealed Alexander Paraskevopoulos, Head of Marketing, Roasting Warehouse Specialty Coffee.

Expanding upon the partnership between Roasting Warehouse and Jet Technologies, Alexander emphasised their collaboration in developing and sourcing coffee packaging materials. "We already have four films under production with Jet," he stated. "Transitioning to these new materials aligns with our commitment to quality and sustainability."

Alexander also highlighted the importance of Roasting Warehouse's growth mindset and dedication to customer service. "Our growth is not just about acquiring new machinery," he explained. "It's about continuously improving our operations and serving our customers better." 

In addition to their focus on operational efficiency, Roasting Warehouse is exploring opportunities to enhance their online presence and streamline their marketing efforts. "We are working closely with Jet to optimise our packaging designs and marketing materials," said Alexander. "Their expertise and support have been invaluable in this regard.

As part of their expansion, the company is also breaking new ground overseas by opening a Melbourne-style café roastery in Athens. This move not only aims to tap into the local market but also to connect with the community of Greek Australians who travel there annually and those who have moved there permanently. Following the launch of their location in Athens, Roasting Warehouse is excited to be introducing Australian culinary staples and a community-focused coffee culture to a new audience, marking a significant step in their global expansion.